Shipping & Delivery
Need Help?
If you have any questions or need help with your account, please contact us for assistance.
Customer Service Hours:
Monday - Friday 9.00 AM to 5.00 PM
Need Help?
If you have any questions or need help with your account, please contact us for assistance.
Customer Service Hours:
Monday - Friday 9.00 AM to 5.00 PM
ESTIMATED SHIPPING TIMES
Standard Delivery
Free shipping on all Australian orders $100 and above.
For all orders under the value of $100, a $9.95 standard delivery fee will apply with the below delivery times (including dispatch):
- 2-5 business days - VIC, NSW
- 3-6 business days - ACT, SA, TAS & QLD metro
- 3-10 business days - WA and most regional areas
Express Delivery
Express shipping is available at a cost of $14.95 with the below delivery times (including dispatch):
- 2-3 days - VIC, NSW
- 2-4 business days - ACT, SA, TAS & QLD metro
- 3-5 business days - WA and most regional areas
New Zealand Delivery
Standard shipping to New Zealand is available at a cost of $9.95 AUD with the below delivery times (including dispatch):
- 3-8 business days
CANCELLATIONS AND CHANGES
Cancellations and changes to the shipping address are not possible once an order has been placed. If a shipment is returned to us, we will not refund the original shipping costs.
DAMAGED OR DEFECTIVE PRODUCTS
In the event you were shipped the wrong item or a defective product, please contact us immediately. We are not responsible for lost, stolen, or damaged shipments.Â
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